To protect the interior printer parts, do not spray the cleaner directly on or into the printer.Ĭompletely close any covers and trays that you opened. Spray a soft, lint-free cloth with glass cleaner, then wipe the scanner glass and the white strip on the underside of the document feeder until clean, dry, and streak-free. Remove any debris such as bits of paper or paper clips from inside the document feeder. Turn the printer off, disconnect the power cord, and remove the battery if your printer has one.ĭepending on your printer model, open any top cover, document feeder tray, and scan document feeder cover. If you have the cloth, load it into the document feeder and start a scan job to clean the scanner mechanism. Some printers ship with a document feeder cleaning cloth. Is the scanning/copying working fine from the scanner glass?Ĭlean the plastic and glass strips inside the document feeder with a soft, lint-free cloth sprayed with glass cleaner. HP Instant to the HP Support Community.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.but there is no copie (you don't have a new page)Ģ) It is exactly the same behavior when you want to scan using the feeder from a computer (PC and MAC have the same behavior). In my case, the initial sheet go into the feeder, enter into the printer, go out the printer.
Normally when you insert an initial sheet into the feeder and press directly copy from the printer, the sheet is copied (you have a new page). Business PCs, Workstations and Point of Sale Systemsġ) By doing a copy directly from the printer (without using a PC, so without using a PC driver).
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